Missed customer opportunities
Enquiries arrive through different channels, response is inconsistent and ownership is unclear.
Customer Service & Workflow Automation Specialists
Automation systems that keep business moving.
We design, build and manage practical automation across customer service, sales, administration, finance and operations — connected to the systems your team already uses.
Dada Automates is based in Limerick and works with Irish businesses nationwide.
- Practical, not experimental
- Built around existing systems
- Ongoing Irish support
- Human control where it matters
Where disconnected work creates customer and operational loss.
Repetitive administrative work
Employees repeatedly copy information, send reminders and move work between disconnected systems.
Limited operational visibility
Managers cannot easily see what has been answered, delayed, completed or lost.
Dada Automates connects these stages into a controlled, measurable workflow.
Complete customer journey
Automation across the complete customer journey.
We connect the customer-facing and operational stages of the business so each enquiry can move through a defined process from first contact to delivery and improvement.
Reach
Create measurable routes into the business.
Advertising · landing pages · referralsCapture
Turn interest into a structured enquiry.
Forms · bookings · source trackingRespond
Acknowledge and route requests promptly.
Email · assistant · call handlingFollow up
Keep ownership and next actions clear.
Reminders · quotations · appointmentsDeliver
Connect the promise to operations.
Onboarding · approvals · handoffsImprove
Use visibility to strengthen performance.
Reporting · alerts · optimisation
Service packages
Four systems, configured around your business.
Choose the closest starting point. Every project is reviewed and quoted according to the workflow, systems and outcome required.
Smart Website & Lead Capture System
Designed for businesses that need a professional website and a clear route from visitor interest to organised follow-up.
- Conversion-focused website or landing pages
- Enquiry, quotation and booking-request workflows
- Lead routing, acknowledgement and source tracking
Outcome Turn website interest into a recorded and actionable enquiry.
Customer Acquisition & Follow-Up System
Designed for businesses that want to generate measurable enquiries and improve what happens after a lead arrives.
- Campaign and landing-page setup
- Managed advertising and conversion tracking where suitable
- Automated acknowledgement, routing and follow-up
Outcome Connect acquisition activity to a controlled lead-management process.
AI Customer Service & Reception System
Designed for businesses handling repeat questions, missed calls or out-of-hours enquiries.
- Website assistant or routine call handling
- Approved knowledge and response boundaries
- Qualification, summaries, transfer and escalation
Outcome Respond faster while keeping important interactions under human control.
Business Workflow Automation System
Designed for businesses with repetitive administration or unreliable internal handoffs.
- Workflow mapping and system integration
- Email, document, approval and task automation
- Reporting, alerts and exception handling
Outcome Reduce repetitive work and create clearer operational ownership.
Most initial implementation projects begin from €1,500. Every package is scoped and quoted individually, and project cost varies according to the required workflow, integrations, complexity, data requirements and level of ongoing support. Third-party software, hosting, advertising spend, telephony, API, model-usage and subscription costs may be separate where applicable.
Free Automation Audit
Find where your customer journey and internal workflow are losing time.
Submit one priority problem and we will review where work is slowing down, where customer opportunities are being missed and which automation should be implemented first.
- Workflow and customer-journey bottlenecks
- A prioritised first automation
- A tailored implementation quotation
How it works
A clear route from problem to production.
Each engagement is scoped around the workflow, systems, owners and measurable result. Complex integrations, restricted vendor access or material scope changes may extend delivery time.
- 012–5 working days
Review
Understand the problem, current process, systems, owners and desired result.
- 02Approximately 1 week
Design
Define the workflow, integrations, human controls, safeguards and success measures.
- 03Commonly 1–3 weeks
Build and test
Connect approved systems, test realistic scenarios and prepare for launch.
- 04Ongoing, as agreed
Manage and improve
Monitor performance, resolve exceptions and refine the workflow as the business changes.
A clear commercial route
- Complimentary reviewInitial suitability and priority workflow
- Paid discoveryDeeper mapping where required
- ImplementationFixed fee agreed before development
- Ongoing supportOptional monitoring and optimisation
Commercial accountability
90-day ROI commitment for eligible projects.
Eligibility, the baseline, measurable return, measurement method and covered implementation fee are agreed before development in the signed proposal.
If an eligible automation does not achieve the agreed measurable return within 90 days of production launch, Dada Automates will refund 100% of the eligible implementation fee identified in the proposal, subject to the commitment terms.
Read the commitment termsData and operational controls
Built around approved systems.
We do not move your operational data into a proprietary Dada Automates platform. Automations are built around your approved systems, which remain the source of truth. Where approved third-party infrastructure is required, the data flow, permissions and retention arrangements are documented before deployment.
- 01Least-privilege access is preferred
- 02Human approval remains visible for sensitive or unusual cases
- 03Permissions, logs, retention and subprocessors are agreed before launch
- 04Exception handling is designed before deployment
Frequently asked questions
Essential answers before you start.
The website assistant can help with secondary service and package questions.
What services does Dada Automates provide?
Dada Automates provides smart website and lead-capture systems, customer acquisition and follow-up systems, AI customer-service and reception systems, and business workflow automation.
How are projects priced?
Most initial implementation projects begin from €1,500. Every project is reviewed and quoted individually according to the workflow, integrations, complexity, data requirements and support needed.
How does the free audit work?
Submit one priority customer or workflow problem. Dada Automates reviews the bottlenecks, identifies a practical first automation and prepares a tailored implementation quotation.
Will existing software need to be replaced?
Usually not. Workflows are designed around approved systems already used by the business where those systems can support a dependable integration.
How does the 90-day ROI commitment work?
The commitment is available for eligible implementation projects. Eligibility, the baseline, measurable return, measurement method and covered implementation fee are confirmed before development in the signed proposal.
General workflow review
Request a Free Automation Audit
Use this form when you want help identifying the right first workflow. If you already know which package you need, use its quote button instead.
- Location
- Limerick, Ireland
- Coverage
- Irish businesses nationwide