Missed customer opportunities
Enquiries arrive through different channels, response is inconsistent and ownership is unclear.
Customer Service & Workflow Automation Specialists
Automation systems that keep business moving.
We connect customer service and operational workflows to the systems your team already uses, so enquiries move faster and ownership stays clear.
Dada Automates is based in Limerick and works with Irish businesses nationwide.
Where disconnected work creates customer and operational loss.
Repetitive administrative work
Employees repeatedly copy information, send reminders and move work between disconnected systems.
Limited operational visibility
Managers cannot easily see what has been answered, delayed, completed or lost.
The result is a visible route from first contact to completed work.
Complete customer journey
A defined route from first contact to improvement.
Each enquiry moves through a clear customer-facing and operational process, with ownership at every stage.
Reach
Create measurable routes into the business.
Advertising · landing pages · referralsCapture
Turn interest into a structured enquiry.
Forms · bookings · source trackingRespond
Acknowledge and route requests promptly.
Email · assistant · call handlingFollow up
Keep ownership and next actions clear.
Reminders · quotations · appointmentsDeliver
Connect the promise to operations.
Onboarding · approvals · handoffsImprove
Use visibility to strengthen performance.
Reporting · alerts · optimisation
Service packages
Four systems, configured around your business.
Choose the workflow and outcome closest to the problem you need to solve.
Smart Website & Lead Capture System
Designed for businesses that need a professional website and a clear route from visitor interest to organised follow-up.
- Conversion-focused website or landing pages
- Enquiry, quotation and booking-request workflows
- Lead routing, acknowledgement and source tracking
Outcome Turn website interest into a recorded and actionable enquiry.
Customer Acquisition & Follow-Up System
Designed for businesses that want to generate measurable enquiries and improve what happens after a lead arrives.
- Campaign and landing-page setup
- Managed advertising and conversion tracking where suitable
- Automated acknowledgement, routing and follow-up
Outcome Connect acquisition activity to a controlled lead-management process.
AI Customer Service & Reception System
Designed for businesses handling repeat questions, missed calls or out-of-hours enquiries.
- Website assistant or routine call handling
- Approved knowledge and response boundaries
- Qualification, summaries, transfer and escalation
Outcome Respond faster while keeping important interactions under human control.
Business Workflow Automation System
Designed for businesses with repetitive administration or unreliable internal handoffs.
- Workflow mapping and system integration
- Email, document, approval and task automation
- Reporting, alerts and exception handling
Outcome Reduce repetitive work and create clearer operational ownership.
How it works
A clear route from problem to production.
Each engagement is scoped around the workflow, systems, owners and measurable result. Complex integrations, restricted vendor access or material scope changes may extend delivery time.
- 012–5 working days
Review
Understand the problem, current process, systems, owners and desired result.
- 02Approximately 1 week
Design
Define the workflow, integrations, human controls, safeguards and success measures.
- 03Commonly 1–3 weeks
Build and test
Connect approved systems, test realistic scenarios and prepare for launch.
- 04Ongoing, as agreed
Manage and improve
Monitor performance, resolve exceptions and refine the workflow as the business changes.
A clear commercial route
- Complimentary reviewInitial suitability and priority workflow
- Paid discoveryDeeper mapping where required
- ImplementationFixed fee agreed before development
- Ongoing supportOptional monitoring and optimisation
Most initial implementation projects begin from €1,500. Third-party software, hosting, advertising, telephony, API, model usage and subscription costs may be separate.
Commercial accountability
90-day ROI commitment for eligible projects.
Eligibility, the baseline, measurable return, measurement method and covered implementation fee are agreed before development in the signed proposal.
If an eligible automation does not achieve the agreed measurable return within 90 days of production launch, Dada Automates will refund 100% of the eligible implementation fee identified in the proposal, subject to the commitment terms.
Read the commitment termsData and operational controls
Built around approved systems.
We do not move your operational data into a proprietary Dada Automates platform. Your approved systems remain the source of truth, with data flows, permissions and retention documented before deployment.
Source of truthYour approved business systems
Approved toolsDefined integrations and data routes
Control principles
- Least-privilege access
- Visible human approval
- Agreed permissions and retention
- Designed exception handling
Frequently asked questions
Essential answers before you start.
Short answers to common scope, pricing and delivery questions.
What services does Dada Automates provide?
Dada Automates provides smart website and lead-capture systems, customer acquisition and follow-up systems, AI customer-service and reception systems, and business workflow automation.
How are projects priced?
Most initial implementation projects begin from €1,500. Every project is reviewed and quoted individually according to the workflow, integrations, complexity, data requirements and support needed.
How does the free audit work?
Submit one priority customer or workflow problem. Dada Automates reviews the bottlenecks, identifies a practical first automation and prepares a tailored implementation quotation.
Will existing software need to be replaced?
Usually not. Workflows are designed around approved systems already used by the business where those systems can support a dependable integration.
How does the 90-day ROI commitment work?
The commitment is available for eligible implementation projects. Eligibility, the baseline, measurable return, measurement method and covered implementation fee are confirmed before development in the signed proposal.
General workflow review
Request a Free Automation Audit
Use this form when you want help identifying the right first workflow. If you already know which package you need, use its quote button instead.
- Location
- Limerick, Ireland
- Coverage
- Irish businesses nationwide